Authorized Sub-processors for Lever Platform
Effective as of April 26, 2021
Current customers: Effective as of May 26, 2021
Introduction
This article communicates the current list of companies who are authorized to process personal data for the Lever Platform. These companies are known as sub-processors. Lever performs due diligence on the technical and organizational security measures of all sub-processors, and requires each to commit to obligations regarding their security controls and applicable regulations for the protection of personal data.
Current List of Lever Sub-processors
The table below shows information for each sub-processor, including the company’s address, description of services provided and the lawful transfer mechanism.
| Sub Processor | Sub-processor Address | Sub-processing Services Provided | Lawful Transfer Mechanism |
|---|---|---|---|
| Forethought Technologies, Inc. | 150 Spear Street, Suite 350 San Francisco, CA 94105 | Used to provide support ticket routing | Standard Contractual Clauses |
| Workato, Inc. | 215 Castro St., Suite 300 Mountain View, CA 94041 | Used to provide integration platform for third party integrations to the Services | Standard Contractual Clauses |
| Adobe Systems Software Ireland Limited | 4-6 Riverwalk, City West Business Campus, Saggart D24, Dublin, Ireland | Used for PDF document conversion | Standard Contractual Clauses |
| Snowflake, Inc | 450 Concar Drive San Mateo, CA 94402 | Used for data warehousing provider in connection with in application reporting. | Standard Contractual Clauses |
| FiveTran Inc. | 405 14th St Suite 1050 Oakland, CA 94612 | Used to connect data to data warehouse for in application reporting. | Standard Contractual Clauses |
| Textkernel B.V., | Nieuwendammerkade 26 A 5, 1022 AB Amsterdam, the Netherlands | Used to make resumes into computer text readable format. Processing performed in United States and European Union. | Standard Contractual Clauses |
| Amazon Web Services, Inc. | 2021 Seventh Ave Seattle, WA 98121 | Hosting facilities will be located in AWS US West (Oregon, USA) or AWS Germany (Frankfurt, Germany) as determined in the applicable customer agreement. | Standard Contractual Clauses |
| Mailgun Technologies, Inc. | 535 Mission St., 14th Floor San Francisco, CA 94105 | Used to receive and send emails on the Lever Platforms | Standard Contractual Clauses |
| FCR, LLC | 2911 Tennyson Ave. Eugene, OR 97408 | Used to provide supplemental support services | Standard Contractual Clauses |
| Zendesk, Inc. | 1019 Market Street San Francisco, CA 94103 | Used to receive and track customer support tickets | Standard Contractual Clauses |
| Google, LLC | 1600 Amphitheatre Pkwy Mountain View, CA 94043 | Used to receive customer support tickets provided via email | Standard Contractual Clauses |
| Slack Technologies, Inc. | 500 Howard Street San Francisco, CA 94105 | Used to communicate with remote support agents and engineers within Lever | Standard Contractual Clauses |
| Looker Data Systems | 101 Church Street Santa Cruz, CA 95060 | Used to provide reporting functionality in Lever application | Standard Contractual Clauses |
| Segment.io, Inc. | 100 California St Suite 700 San Francisco, CA 94111 | Used to monitor and analyze Lever application performance and interactions | Standard Contractual Clauses |
| Atlassian, Inc. | 350 Bush St, San Francisco, CA 94104 | Used to track Lever Platform bugs and project manage improvements | Standard Contractual Clauses |
| S4N America Inc. | 107 Spring Street, Seattle, WA 98104 | Used to provide supplemental engineering resources | Standard Contractual Clauses |
| Green Apple Solutions Pvt. Ltd. | A – 11 Third Floor, Vikas Puri, New Delhi 110018 | Used to provide supplemental engineering resources | Standard Contractual Clauses |
Optional List of Lever Sub-processors
The table below shows information for each sub-processor, including the company’s address, description of services provided and the lawful transfer mechanism.
| Sub Processor | Sub-processor Address | Sub-processing Services Provided | Lawful Transfer Mechanism |
|---|---|---|---|
| Nylas, Inc. | 695 Minna St. San Francisco, CA 94103 | Used to support email integration for customers on Microsoft Exchange | Standard Contractual Clauses |
Updates
Lever will notify customers in advance of any changes to sub-processors using this article by providing email notice to the Lever administrator contact. Customer may provide reasonable objection to Lever by email to privacy@lever.co in accordance with the Agreement between Lever and Customer.